The Emotional Cost of Panic: Why Staying Invested Matters
Over the years, I’ve come to recognise a rhythm in this profession. Patterns repeat, and human nature tends to show up right on cue. Last week was no exception, with an urgent Zoom request from Thomas — his email unmistakably laced with anxiety.
When we spoke, his distress was written all over his face.
“I think we need to pull everything out,” he said. “I’m sorry, but I just can’t take watching the values drop.”
Sarah sat beside him, quieter, more composed.
Thomas and Sarah came to us about eighteen months ago, introduced by the Wilsons — clients we’ve advised through multiple market cycles for over two decades. The Wilsons had spoken warmly of our planning-led approach and the steady results it’s helped them achieve over time.
From the outset, Thomas and Sarah were cautious but committed.
“We know our savings need to work harder,” Sarah had said.
We walked through the numbers, the history of volatility, and what staying invested really means. I recall telling them:
“We could see a market drop of 30 per cent or more soon after you invest. How would that feel?”
Thomas had admitted, “Uncomfortable, of course, but we understand the importance of staying the course.” And I believed they did.